№ 07 · WHY CLOSENESS WORKS
Proximity is the
only real check.
When your customers are your neighbors, you compete on being good to them, because you can't get away from them. You see each other at the store. Word travels in a day. You'll be back next week. The companies seventy-five miles away compete a different way, on lock-in and ad spend, because they never have to face anyone. Distance is what let them stop caring. We answer to the near check: the places we send you are down the street, and so are you.
THE LOCAL AI CO.